Shipping & Delivery

Do you offer free shipping?

Yes we do! We offer free standard shipping on ALL ORDERS over $100 AUD ($60 USD). We also offer FREE DHL EXPRESS on orders over $300 AUD for international customers.

How long does shipping take?

Shipping times vary based on your location and chosen shipping method:. Domestic Orders (within Australia):. Standard Shipping: 3-5 business days via Australia Post. Express Shipping: Approximately 1-3 business days. International Orders (USA, UK, UA

Does Sasha Therese ship internationally?

We sure do! We ship to the below countries.Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Hungary, Italy, Japan, Netherlands, Norway, Portugal, Ireland, Singapore, South Africa, Sweden, Switzerland, United A

Can I track my package?

Yes! Please check your shipment notification email. It should be in your email inbox! If you cannot find it, please check spam. If you still are having difficulties, please email our support team and we'll track your package for you!

What happens if i'm home and there is an attempt to deliver my package?

The postman will leave an attempt delivery card at your doorstep or in your mailbox. You'll then have to pick up your package from the post office. Please note, that if you fail to pick up your parcel from the post office within 2 weeks, your parcel

What happens if I order a pre-order item, along with an item in stock that can be shipped immediately?

If you’ve ordered a pre-order item, your entire order will be dispatched once your pre-order item becomes available to ship. We don’t split orders and ship items separately.

Will I be charged of import duties?

Please be aware that Sasha Therese cannot assume responsibility for any potential customs duties or taxes that may be imposed by the customs authorities in the destination country. Any customs duties, foreign taxes, or additional fees that may arise

Where do you ship from?

We are shipping from Melbourne, AUS.