Sasha Therese

We deduct $15 from the total order amount. (Sasha Therese pays for shipping the customer orders over $100 AUD.) Faulty item returns will be free of charge.

We deduct $15 from the total order amount. (Sasha Therese pays for shipping the customer orders over $100 AUD.) Faulty item returns will be free of charge.

Why do I only get a partial refund?

Returns & Refunds

Can I shop using Afterpay?

What currency will I be charged in?

What are my payment options?

What are my options if an item I like is out of stock?

Can I use my store credit for pre-order items?

Orders & Payment

Can you issue refund for sale items?

Can I exchange my item?

Can I return my item?

Can I cancel a pre-order item?

Can I cancel my order?

What does free return means?

Do I have to pay for postage if I choose to return my item?

Do you offer return shipping labels for international orders?

How long will it take for my refund take to process?

Do you offer free shipping?

How long does shipping take?

Does Sasha Therese ship internationally?

Can I track my package?

What happens if i'm home and there is an attempt to deliver my package?

What happens if I order a pre-order item, along with an item in stock that can be shipped immediately?

Why do I only get a partial refund?Updated a month ago