Sasha Therese

We deduct $15 from the total order amount when processing a refund. This deduction helps cover the shipping cost, as we offer free shipping on customer orders over $100 AUD.However, if you are returning a faulty item, there will be no charge for the return. We ensure that returns due to defects or errors on our part are completely free of charge.If you have any questions or concerns about your refund, please reach out to our support team at <a data-fr-linked="true" href="mailto:hello@sashatherese.com">hello@sashatherese.com</a>. We&apos;re here to assist you!

We deduct $15 from the total order amount when processing a refund. This deduction helps cover the shipping cost, as we offer free shipping on customer orders over $100 AUD. However, if you are returning a faulty item, there will be no charge for the

Why do I only get a partial refund?

Returns & Refunds

Can I shop using Afterpay?

What currency will I be charged in?

What are my payment options?

What are my options if an item I like is out of stock?

Can I use my store credit for pre-order items?

Are there size guides available for different products?

Do you offer first-time buyer discounts or other promotions?

How can I apply a discount code?

Do you offer gift wrapping or personalized messages?

Orders & Payment

Can I get a refund on sale items?

Can I exchange my item?

Can I return my item?

Can I cancel a pre-order item?

Can I cancel my order?

What does free return mean?

Do I have to pay for postage if I choose to return my item?

Do you offer return shipping labels for international orders?

How long will it take for my refund take to process?

What should I do if I receive a damaged or incorrect item?

Full Return Policy

Do you offer free shipping?

How long does shipping take?

Does Sasha Therese ship internationally?

Can I track my package?

What happens if i'm home and there is an attempt to deliver my package?

What happens if I order a pre-order item, along with an item in stock that can be shipped immediately?

Why do I only get a partial refund?Updated 11 days ago