Sasha Therese logo
Sasha Therese logo

All articles

What should I do if I receive a damaged or incorrect item?Updated 11 days ago

At Sasha Therese, we take quality seriously and want to ensure you love your purchase. If you receive a damaged or incorrect item, please contact our support team at [email protected] as soon as possible.

To help us resolve the issue quickly, please include the following in your email:

  • Your order number
  • A brief description of the issue
  • Clear photos of the damaged or incorrect item

We will work with you to resolve the issue promptly, whether that means sending a replacement or providing a refund. Your satisfaction is our top priority!

Was this article helpful?
Yes
No