What should I do if I receive a damaged or incorrect item?Updated 11 days ago
At Sasha Therese, we take quality seriously and want to ensure you love your purchase. If you receive a damaged or incorrect item, please contact our support team at [email protected] as soon as possible.
To help us resolve the issue quickly, please include the following in your email:
- Your order number
- A brief description of the issue
- Clear photos of the damaged or incorrect item
We will work with you to resolve the issue promptly, whether that means sending a replacement or providing a refund. Your satisfaction is our top priority!