Sasha Therese

You can cancel your order as long as it has not yet been shipped. Once your order has been dispatched, we are unable to process a cancellation.If your order has already shipped, you will need to return the item to us before we can process a refund.For more information or assistance with your order, please reach out to our support team at <a data-fr-linked="true" href="mailto:hello@sashatherese.com">hello@sashatherese.com</a>. We&#x2019;re here to help!

You can cancel your order as long as it has not yet been shipped. Once your order has been dispatched, we are unable to process a cancellation. If your order has already shipped, you will need to return the item to us before we can process a refund.

Can I cancel my order?

Returns & Refunds

Can I shop using Afterpay?

What currency will I be charged in?

What are my payment options?

What are my options if an item I like is out of stock?

Can I use my store credit for pre-order items?

Are there size guides available for different products?

Do you offer first-time buyer discounts or other promotions?

How can I apply a discount code?

Do you offer gift wrapping or personalized messages?

Orders & Payment

Can I get a refund on sale items?

Can I exchange my item?

Can I return my item?

Can I cancel a pre-order item?

What does free return mean?

Do I have to pay for postage if I choose to return my item?

Do you offer return shipping labels for international orders?

How long will it take for my refund take to process?

Why do I only get a partial refund?

What should I do if I receive a damaged or incorrect item?

Full Return Policy

Do you offer free shipping?

How long does shipping take?

Does Sasha Therese ship internationally?

Can I track my package?

What happens if i'm home and there is an attempt to deliver my package?

What happens if I order a pre-order item, along with an item in stock that can be shipped immediately?

Can I cancel my order?Updated 3 months ago